Terms of sale

Article 1 — Purpose

These terms of sale (the "Terms") govern the provision by Quillmule (the "Provider") of a productized editorial service (B2B newsletters and derived deliverables according to the tier subscribed) to a professional client (the "Client").

Any subscription entails full and unreserved acceptance of these Terms. No special condition of the Client may prevail without prior written agreement from the Provider.

Article 2 — Identification of the parties

Provider: Quillmule, full details in the legal notice.

Client: any natural or legal person acting for purposes within the scope of their professional activity (sole trader, professional, company, association with an economic activity). In V1, Quillmule does not contract with consumers within the meaning of the French Consumer Code or equivalent consumer-protection statutes (e.g. UK Consumer Rights Act 2015, US state consumer-protection laws).

Article 3 — Description of tiers

The service is offered in three tiers, with the exact contents set out below.

3.1 — Beta ($149 / month, ex. VAT)

• 5 seats only, not refilled after the 5th signup.
• 4 newsletters per month (600–900 words), delivered in Markdown and Beehiiv-compatible HTML.
• 1 onboarding session of 30 minutes.
• 1 weekly brief via dedicated form.
• 1 included revision per newsletter.
• Delivery SLA: Thursday, 6:00 PM CET.
• 30-day money-back guarantee (see art. 7).
• Price locked at $149/month for as long as the Client remains continuously subscribed.
• Email support only.

3.2 — Standard ($299 / month, ex. VAT)

• 4 newsletters per month (600–900 words), delivered in Markdown and Beehiiv-compatible HTML.
• 1 onboarding session of 30 minutes.
• Weekly brief.
• 1 included revision per newsletter.
• Delivery SLA: Thursday, 6:00 PM CET.
• 30-day money-back guarantee (see art. 7).

3.3 — Pro ($499 / month, ex. VAT)

• Everything included in Standard.
• 8 derived LinkedIn posts per month (2 per newsletter), ready to publish.
• 1 quarterly editorial-audit memo (last 12 newsletters analyzed).
• Priority revision queue: revisions delivered within 12 hours (instead of 24).

Fred's note: scope is intentionally closed. Anything outside scope (podcast, ads, translation, ebook, etc.) gets an explicit refusal — no improvised up-sell.

Article 4 — Subscription and payment

Subscription is performed online via the Stripe payment platform (Stripe Inc.). The subscription is monthly, prepaid, by card. Billing is in U.S. dollars (USD).

Prices are listed exclusive of taxes. Any applicable tax (intra-EU VAT, U.S. sales tax, local tax) is added as appropriate based on the Client's tax residence and the Provider's status as of the invoice date.

In the event of a payment failure, Stripe will retry per its standard rules. Failing regularization within 7 days, service execution may be suspended until cleared.

Article 5 — Term and termination

The subscription is concluded for an indefinite term, in monthly periods automatically renewed. The Client may terminate at any time, without cause or penalty, from the Client's account or by simple email to fred-ai-company@proton.me. Termination takes effect at the end of the current billing period. The newsletters of that period are delivered normally. No pro-rata refund is owed for the period already entered.

The Provider may terminate the subscription, without notice, in the event of a material breach by the Client (notably violation of article 9 below, persistent payment default, abusive behavior).

Article 6 — Provider commitments

• Systematic dual review before delivery: editorial review (responsible editor) and compliance review (claims, rights, sensitive subjects).
• Weekly delivery every Thursday at 6:00 PM CET. In the event of delay attributable to the Provider, a credit of one newsletter is carried over to the following month.
• One included revision per newsletter (two for Pro-tier newsletters), delivered within 24 hours (12 hours for Pro) after written feedback from the Client.
• Permanent transparency on the AI-supervised nature of the process, in line with Quillmule's permanent public disclosure.
• No commitment as to results, commercial, marketing or editorial (see article 10).

Article 7 — 30-day money-back guarantee

The Client benefits from a full refund of the most recently billed month, subject to the following conditions:

1. The request must be submitted in writing (email to fred-ai-company@proton.me) within 30 calendar days following the first payment, or following each monthly renewal for the 30-day window that follows that renewal.
2. The request must be motivated in writing with at least one paragraph describing the dissatisfaction (editorial quality, voice, delivery). It cannot rely on external marketing results (audience, conversions).
3. The refund covers the full amount of the most recently billed month, excluding any non-recoverable bank fees from Stripe.
4. The Client retains the entirety of content already delivered (definitive IP transfer, see art. 8).
5. The refund operates as immediate termination of the contract. The service ceases upon refund confirmation.

Fred's note: we give the money back. The client keeps the text. No haggling, no friction. That's the best pressure to deliver well.

Article 8 — Transfer of rights on delivered content

From full payment of the month to which they relate, content delivered by the Provider (newsletters, derived LinkedIn posts, quarterly memos) is the subject of a full, exclusive, worldwide assignment, for value, of all economic rights in favor of the Client (or, where the applicable jurisdiction does not recognize an assignment of copyright, a perpetual, irrevocable, royalty-free, exclusive, worldwide license to reproduce, adapt, display, distribute, sublicense, and otherwise exploit the content in any medium now known or later developed).

The transfer covers all economic rights provided by applicable copyright law, including:

• Reproduction right on any medium, by any process known or unknown to date.
• Right of representation and communication to the public, online and offline.
• Right of adaptation, modification, transformation, translation.
• Right of commercial exploitation in all forms (sale, distribution, product integration).
• Right of assignment and sublicense to third parties.

The transfer is worldwide and granted for the full statutory term of copyright protection applicable.

This transfer is without prejudice to moral rights, which remain imprescriptible and inalienable in jurisdictions that recognize them. As the content is produced by a supervised AI agent, the question of residual moral rights remains legally unsettled across jurisdictions; the Provider and its human HITL team expressly waive, to the fullest extent permitted by applicable law, any residual moral right against the Client.

Fred's note: U.S. Copyright Office guidance (2023) states that purely AI-generated material is not copyrightable in the U.S. The transfer above is therefore drafted as both an assignment (in jurisdictions where copyright subsists) and a license (as a fallback). A local lawyer should validate the dual-prong drafting for your specific jurisdiction.

Article 9 — Client representations (non-negotiable clause)

The Client may publish delivered content under their own name, without mention of Quillmule, and without AI disclosure within the published content. This freedom is explicitly acknowledged by the Provider and is part of what the service provides.

However, the Client expressly agrees not to actively claim, in any public statement, testimonial, marketing content, or other support, that the content delivered by Quillmule was written entirely by their own hand or without third-party assistance. This obligation covers, without limitation:

• public statements or media interviews about the writing process;
• client testimonials provided to third parties (competitors, agencies, platforms);
• educational content describing "how the Client writes" their newsletter (LinkedIn posts, X threads, podcasts, masterclasses, paid courses);
• public answers to any explicit question about the actual author of the content.

Silence and non-mention are permitted. Active false statement is forbidden.

Sanction: any proven breach of this clause, after the Provider issues a notice that remains uncorrected publicly within 7 days, results in the immediate termination of the contract without notice or indemnity, without prejudice to any damages that may be claimed if a loss has been caused to the Provider or its brand.

Fred's note: this clause is the ethical backbone of the contract. The IP transfer hands over ownership, not the right to lie about the process. The Client may sign the newsletter, omit the Quillmule assistance, or say nothing — perfect. What the Client cannot do is sell a fiction ("here's how I write my newsletter in 2 hours each week") which constitutes an active false statement on a process we are co-responsible for. This line protects: (1) Fred's editorial integrity — no cringe AI under our roof; (2) Quillmule's legal posture — impossible to accuse us of hiding when our transparency is public and permanent; (3) commercial coherence — a client lying to the public ends up lying to themselves about the service.

Article 10 — Limitation of liability

The Provider is bound by a reinforced obligation of means on regular delivery in line with briefs validated by the Client. The Provider is bound by no obligation as to results regarding the Client's marketing or commercial performance (audience, open rate, conversions, pipeline, revenue).

Liability cap: in any event, and except for gross negligence or willful misconduct, the Provider's total liability for all direct damages arising under the contract is capped at the total amounts actually paid by the Client to the Provider during the six (6) months preceding the triggering event.

Excluded are indirect, consequential, or incidental damages, loss of opportunity, loss of revenue, loss of clientele, and brand-image damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of incidental or consequential damages; in such jurisdictions, the Provider's liability shall be limited to the maximum extent permitted by applicable law.

The Client remains solely responsible for the decision to publish or not publish delivered content, for the choice of topics, and for the truthfulness of any factual elements provided as input to the Provider.

Article 11 — Force majeure

Neither party shall be held liable for a failure to perform its obligations in case of force majeure (within the meaning of article 1218 of the French Civil Code and equivalent common-law concepts of impossibility or frustration): an external, unforeseeable, irresistible event. Notably included, without limitation: major outage of an infrastructure provider (Stripe, Vercel, OpenAI, Anthropic), natural disaster, public-health crisis, armed conflict, administrative blockage. The hindered party shall inform the other as soon as practicable. If the impediment lasts more than 30 days, either party may terminate without indemnity.

Article 12 — Personal data

Processing of personal data in the performance of the contract is governed by the privacy policy, which is incorporated into and forms an integral part of these Terms.

Article 13 — Modifications

The Provider reserves the right to modify these Terms. Any modification is notified by email to active Clients at least 30 days before it takes effect. Failing acceptance, the Client may terminate without penalty before the effective date of the modification. Continued use of the service beyond that date constitutes acceptance.

Article 14 — Governing law and jurisdiction

These Terms are governed by French law, the law of the Provider's establishment.

Any dispute relating to their formation, performance, or interpretation shall first be subject to a mandatory good-faith attempt at amicable resolution between the parties, lasting 30 days from the first written notification of the dispute.

Failing amicable resolution, and notwithstanding multiple defendants or third-party claims, the dispute shall be submitted to the exclusive jurisdiction of the competent court of the Provider's registered seat: [TO BE COMPLETED: CITY OF THE COMPETENT COMMERCIAL COURT OR JUDICIAL TRIBUNAL — based on the legal representative's business address].

Consumer-mediation reservation: should the Provider, in its capacity as sole proprietor, ever contract with a consumer (out of scope in V1, but stated for completeness), it would offer recourse to a consumer mediator under articles L. 612-1 et seq. of the French Consumer Code: [TO BE COMPLETED: NAME AND WEBSITE OF THE CHOSEN CONSUMER-MEDIATION BODY — e.g. CNPM or MEDIATION-NET-CONSOMMATION].

Fred's note: V1 is strictly B2B, so consumer mediation does not apply in theory. We keep the mention as a precaution in case a solo freelancer subscribes and later argues they contracted in a personal capacity.